duskLegal Notice

Our services on dusk are available only where local law permits. This page explains our legal standing, the jurisdictions we serve, and your responsibility to verify that access and use comply with your own jurisdiction's law.

We at dusk do not offer our services in jurisdictions where online wagering is prohibited. We do not hold a gaming license issued by any specific country; instead, we operate under frameworks that allow our service to be delivered to users in supported regions. This notice sets out what that means for you and how our platform operates within legal boundaries.

Service availability on dusk

We do not offer our services in jurisdictions where online wagering is prohibited by law. We do not market dusk to any specific country, nor do we claim licensing from any national gaming authority. Our platform is provided on the understanding that each user is responsible for verifying that their access and use comply with the laws applicable to their own jurisdiction. If you are in a region where online betting or casino gaming is illegal, you should not access dusk.

Our payment infrastructure supports DANA, e-wallet, mobile banking, local payment, online payment, and e-wallet, as well as transfers from mobile banking, local payment, online payment, and e-wallet. These payment methods are operational in Indonesia and neighbouring regions. If you are outside a supported payment zone, you may not be able to deposit or withdraw funds through dusk, which effectively restricts access. We do not accept payment methods that would route funds through jurisdictions where we do not operate.

User eligibility and account terms

To open an account on dusk, you must be of legal age in your jurisdiction and legally capable of entering into binding contracts. You must also satisfy our Know Your Customer (KYC) requirements, which include providing government-issued identification, proof of address, and verification of your identity. We verify every user before they can deposit funds. If you provide false information or attempt to circumvent our verification process, we will close your account and may report the activity to relevant authorities.

You are prohibited from using dusk if you are a politically exposed person (PEP), if you appear on any sanctions list, or if you are subject to trading restrictions in your jurisdiction. We screen all accounts against international sanction databases. If your account is flagged, we will suspend it immediately and may forfeit any funds pending explanation.

When you deposit on dusk via mobile banking, local payment, or online payment, you confirm that the funds are yours and are not derived from illegal activity. You also confirm that you are not using dusk to launder money, evade taxes, or circumvent financial controls. Violation of these terms may result in account closure, fund forfeiture, and referral to law enforcement.

Our obligations and dispute resolution

We at dusk maintain records of all transactions, user accounts, and disputes for compliance with applicable money-laundering regulations and financial reporting obligations. If we are required by law to disclose user information to tax authorities, banking regulators, or law enforcement, we will do so without prior notice to you. We may freeze your account if we suspect fraudulent activity, and we will investigate before releasing any held funds.

If you dispute a transaction or believe your account has been compromised, you may open a support ticket on dusk. We will investigate within a reasonable timeframe and provide a resolution. Our standard dispute window is 90 days from the transaction date. After that period, we consider disputes time-barred and will not reopen them unless extraordinary circumstances apply.

Limitation of liability

dusk operates on an "as is" basis. We do not guarantee uninterrupted service, nor do we warrant that our platform will be error-free or that your account will never experience technical issues. To the maximum extent permitted by law, we disclaim liability for indirect, incidental, or consequential damages arising from your use of dusk, including loss of profits, lost earnings, or lost data.

If you lose funds due to your own negligence — sharing your password, failing to enable two-factor authentication, or falling victim to phishing — dusk is not liable for recovery. We strongly advise you to keep your login credentials secure and to never share them with anyone, including our support team. Our staff will never ask for your password.

Your use of dusk is at your own risk. We recommend you read our full Terms and Conditions, our Privacy Policy, and this Legal Notice before opening an account. If you do not agree with any term, you should not access dusk. By continuing to use our platform — whether you access markets for Liga 1 matches, Piala AFF tournaments, Champions League fixtures, or live-dealer games — you accept all the terms in this notice and our other policies.

For legal inquiries related to dusk, please contact our compliance team through your account support channel. We aim to respond to formal requests within 14 business days. If you believe dusk is operating illegally in your jurisdiction or if you wish to report a compliance concern, you may also reach out through the same channel with evidence.